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ESIC Portal Resumes Operations In Full Swing
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Tuesday, July 19, 2011:
Wipro Infotech, the India, Middle East and Africa, IT Business unit of Wipro Ltd and a leading provider of IT and business transformation services, announced today that the Employees’ State Insurance Corporation’s (ESIC) insurance portal is up and running in full swing and available for use to all stakeholders.
ESIC is a statutory corporation under the Ministry of Labour & Employment, Government of India (GoI), and is the implementing agency of a pioneering, Social Security Scheme in India. The IT enablement project named Project Panchdeep was awarded to Wipro in 2009. This announcement is in the wake of a technical issue which had affected the functioning of the portal for the last couple of weeks.
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Anand Sankaran, Senior Vice President and Business Head, India, Middle East and Africa, Wipro said: “The technical problem is completely resolved now, and the system is back to normal performance. The problem occurred due to a unique technical issue with the application software. We leveraged our global technical resources to identify and resolve the issue in the shortest possible time. I believe, we have traversed a long and exciting journey since our association began with ESIC in early 2009. We are extremely proud to be a part of such a program which touches the lives of a big section of our society, and are absolutely committed to ensuring the success of this implementation.”
Dr. C S Kedar, DG, ESIC said “The portal was experiencing some technical problem because of which employers were having trouble accessing the application to generate their monthly contribution and register their employees. Wipro identified the problem and put in place a solution to resolve the issue. The application performance has since improved and the portal is up and running once again.”
Undoubtedly the largest e-governance contract to date (in excess of Rs 1,000 crores), Project Panchdeep comprises five important components namely Pehchan, Milap, Pashan, Dhanwantri and Pragati. Project Pehchan includes all services related to identification, authentication and verification of Insured Persons (IPs) through the use of biometric cards. The other four components include Milap for all services related to provisioning network and bandwidth; Pashan for all services related to hardware for Data Centre, Disaster Recovery, desktops/PCs/Laptops and middleware ; Dhanwantri for all services related to hospitals and dispensaries and finally Pragati for all services related to Insurance and ERP modules.
Project Panchdeep provides online facilities to employers and insured people for registration, payment of premium and disbursement of cash benefits. It also automates medicare services to all insured people resulting in the creation of one of the largest medical records database in the world. The project includes other modules like HR, Finance and General Administration programs aimed at increasing the operational efficiency of ESIC. With this implementation, all ESIC stakeholders can avail anytime, anywhere healthcare services from across 2000+ ESIC locations spread across the country which have been networked as part of the project.
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