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Mobile Communications Technology Boosts Productivity: Study
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The explosion of mobile devices is helping to create a much more flexible and adaptable workforce, and one that is more productive, says a survey.
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Friday, July 03, 2009:
More than 90 per cent of Indian respondents say mobile communications technology such as smartphones and laptops have boosted personal productivity and, for many, have transformed their work-life balance, according to the latest findings from an international workplace survey Kelly Services.
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The survey finds that 83 per cent of respondents say the ability to work outside the office, yet remain in constant contact, has been a positive development, even though half are now working longer hours.
Dhiren Shantilal, senior vice president, APAC, Kelly Services, said, "The explosion of mobile devices is helping to create a much more flexible and adaptable workforce, and one that is more productive. Many employees now have the capacity to work from home or away from the office, at any hour of the day, and this is proving positive for productivity and work-life balance. Even though some are working longer hours, this is largely offset by the greater freedom and flexibility of the virtual workplace."
The phenomenon is being spearheaded by Gen Y (aged 18-29) employees who place a much higher priority on a sound work-life balance than Gen X (aged 30-47) and baby boomers (aged 48-65).
According to the survey, 88 per cent say they are 'greatly attracted' or 'somewhat attracted' by the possibility of telecommuting, working from home or working remotely and 50 per cent say they are working longer hours due to new technologies, with males and baby boomers the most affected.
Gen X are the most attracted to the idea of telecommuting, working from home and working remotely; as well as Gen Y are most happy with their work-life balance, and baby boomers the least.
The productivity benefits from new technologies are being generated across all the generations. A total of 72 per cent say productivity is 'much better', and 20 per cent say it is 'slightly better', while 3 per cent say productivity is lower, and 6 per cent say it makes no difference.
"There is a blurring of the line between work and personal life as employees are integrating information technology into their lives at many levels. Employers who use technology to enhance working arrangements are also likely to reap productivity benefits and to be seen as employers of choice," Dhiren concludes.
The Kelly Global Workforce Index obtained the views of nearly 100,000 people in 34 countries including approximately 5,000 in India.
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