Thursday, August 26, 2010:
QAI Global Institute, the workforce development division of QAI, recently announced the 5th International Colloquium on IT Service Management (ITSM) 2010 to be held in Bengaluru on 6 September 2010 at Hotel Le Meridien. ITSM 2010 is built on the theme of 'Let's grow - Perspective: Service Management', in order to enhance and accelerate the growth of ITSM best (and next) practices in India by exchanging, learning and sharing good practices in the domain of IT Service Management.
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ITSM 2010 is being sponsored by international accreditation and certification bodies like British Computer Society (BCS), APMG International, TUV-SUD and ITSM tool vendor ZOHO Corporation. In addition, it is being supported by various Software Process Improvement Networks (SPINs).
This year's colloquium will lay emphasis on the Future of ITIL, Modernisation of IT and how ITIL can help an organisation to reach to the next level. The participants will get an opportunity to be a part of keynote presentations, industry expert breakout sessions, products and tool presentations, exhibitor expo, half/full day tutorials and numerous networking events.
The colloquium will see speakers including Mark Flynn, M.D., Felix Maldo Ltd., Graham E Morris, International Account Manager, BCS, Anil Punjwani, Lead Global Service Delivery Manager, Collaboration and Productivity, Philips International, Shyam Sundar Venkat, Head, Internetworking Technology Group, Computers and Communication Division, Infosys Technologies, among others.
The IT Service Management Leadership Awards, launched in ITSM 2009, continue this year too. The award aims to recognise breakthrough achievements and innovative approaches in the IT Service Management process that aim to make successful products and services in the IMS Industry.
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