EFY Times  
Saturday, November 29, 2014

 
GO
 
 

Indian IT- ITes Sector Does Not Need Government Support: NIIT CEO
 
Home >> Infotech >> Interviews
 
Indian IT- ITes Sector Does Not Need Government Support: NIIT CEO  
 
In an exclusive conversation with EFYTimes.com, Arvind Thakur, CEO, NIIT Technologies spoke about Indian IT and BPO industry and NIIT's perspective about the global scenario.    
Rate this news:  (0 Votes)
Monday, May 14, 2012 IT and ITes industry is now independent and it does not need any support from the government, opines Arvind Thakur, chief executive officer, NIIT Technologies. Unlike many other industry players, Thakur is positive about the government support that the industry has received in the past. He thinks that the government should concentrate on improving the infrastructure, which will help the industry to grow further.

In an exclusive conversation with EFYTimes.com, Thakur spoke about Indian IT and BPO industry and NIIT's perspective about the global scenario.

NIIT, NIIT technologies, Arving Thakur, Indian IT industry, Indian BPO Industry, Nasscom, Interview of Arvind thakur, Indian BPO news, Indian IT exports, BPO acquisitions in NIIT




Out of the total recorded revenue, how much is for the BPO arm of NIIT?

It is about 7 per cent in the past quarter. And if you look at the yearly figures, it was about 4 per cent.

How do you see the BPO industry growing in India, given the fact that there are economic pressures from Continental Europe and US?

BPO segment in India has two components- the voice and the non-voice. I think what is scaling up well is the non-voice element of this particular segment. There is competition in the voice part, which is emerging from other destinations, primarily on account of language and accent concerns. For example, Philippines is emerging as an important destination for servicing the US and certain Eastern European and Central European countries as well. So I see the non-voice component of the BPO industry as the space, which can scale up dramatically in India.

What about NIIT?

The same goes for NIIT as well. We have been focusing a lot on the back-end operations. So, one of the reasons why we have seen improvement in the BPO business is because of the large engagement that we have secured for a client where we have to do some pretty creative work, which is creating advertisements. That's good solid back-end work, which is not really voice based. That's the kind of work we are putting together and that's helping us grow our BPO business.

What will be your policy for FY13 for the BPO arm?

Our BPO business, because it is 4-7 per cent, is not a mainline scalable activity. Our BPO activity is an activity, which helps us complete end-to-end offerings to our customers. So, most of the BPO business that we have acquired would do complete outsourcing or an integrated IT and BPO solution. So our policy for the BPO arm is to go in with an integrated solution and split the parts between the BPO infrastructure and application development activity.

Do we see some acquisitions happening in this space in FY13?

Our focus and policy for acquisitions is very industry specific. So, the approach that we have been taking is to acquire assets that help us build strong competence for the specific industry. Because as far as horizontals are concerned, we have the capabilities but if we have to position ourselves strongly in the industry, then you need to acquire IP assets, which is more appropriate to acquire rather than horizontal services.

Nasscom came up with report, which estimated IT and ITes industry to be about $100 billion. What do you think is the share of the BPO industry and how do you see the industry growing henceforth?

I will not be able to quote the Nasscom figures but I believe that the BPO part is something substantial. Nasscom has outlined a strategic direction for the industry where it is looking at new industry segments, new geographies and new services that will help the industry grow from its $100 billion size to $200 billion by 2020. That's a very ambitious program and that will require significant changes in the way we engage in the market place. The last decade has been a decade where primary value proposition has been around cost arbitrage. But the next decade will be a decade where cost will always be important but the primary value proposition would be the business value that the customer gets. So some changes need to be brought about in the service lines that you go to market with, as compared to the previous years.

Do you think the industry is moving in the right direction?

I think we need some changes. One basic change that needs to be brought about is to move away from a cost arbitrage mindset to a value proposition mindset. To do that, we need to invest in intellectual property and platforms and we need to configure solutions where by the customer sees business value rather than cost improvement. To my mind, at least the progressive companies have already started moving on that path.

Recently the budget was out and there was nothing for the IT and ITes industry. What do you think is stopping the government to take favourable steps for the growth of the industry despite such high growth figures?

I think the government has provided a lot of support in the past and the industry has matured. A $100 billion industry is not a small industry. It has demonstrated that it can stand on its own in the global market. So, by virtue of the fact that the industry is matured and is globally competitive and recognised, I think support from the government is not as important as the government providing the right infrastructure to support the business. What is extremely important for the industry is to have a good education policy, a good telecom policy and infrastructure. If the government focusses on these things, it will be good for the industry.

Diksha  P Gupta, EFYTIMES News Network


Print Email Post Comment 
(Total Views: 3335)
 
Share

 
 
Infotech News
   
Kores India Ltd. Launches PT-750W Label Printer By Brother International
India Tablet Market Reports The Strongest Year To Date Growth In Q3 2014: IDC
Video And The Future Workplace: What To Look Out For In 2015 - Geoff Thomas, Polycom Asia Pacific
Kaspersky Internet Security For Android Is Most Effective Mobile Protection According To PC Security Labs
Monthly Video Series Ask Hytrol Show Conveyor ProSort MRT 90
 
 
 
     
     
     
     
     
     
Most popular
 

Daily

Research And Markets: Gestural Recognition: Sensors, Cameras And Other Technology Opportunities 2014
Kaspersky Internet Security For Android Is Most Effective Mobile Protection According To PC Security Labs
Research And Markets: Global Industrial Robotics Market (Products, Functions, Applications And Geography) - 2014 Global Industry Analysis
Research And Markets: Residential Air Treatment Systems Market: Malaysia 2014
Research And Markets: Inverter Technology Trends & Market Expectations: $65 Billion Inverter Market By 2020 Will Be Driven By Multiple Applications
Video And The Future Workplace: What To Look Out For In 2015 - Geoff Thomas, Polycom Asia Pacific
Research And Markets: Smart Coatings Markets 2015-2022 - Manufacturing Innovations Impacting The Smart Coatings Sector
Kores India Ltd. Launches PT-750W Label Printer By Brother International
India Tablet Market Reports The Strongest Year To Date Growth In Q3 2014: IDC
Research And Markets: Global And Chinese Automotive Electronic Industry Chain Report, 2013-2017
 
   

Weekly

Teradata And MapR Partnership Expands Hadoop Choices Within Teradata’s Unified Data Architecture
Google's Material Design Ideas A Part Of Linux Distros Now!
Top 7 Technologies To Watch Out For In 2015!
10 Useful Security Firewall Software For Linux
Looking For A Career @ Amazon? Know The Qualities You Require!
Top 5 Hot Tech Deals This Week For You! Grab The Offers Now
Intex Aqua V4 Android Smartphone Launched @ Rs 2,699
Chinese Cyber Attacks Can Shut Down US Infrastructure, NSA Warns
Apple iPad Air 2, iPad Mini 3 Up For Pre-Orders Via Flipkart, Infibeam
Western India's Only Electronics Expo Begins Today In Mumbai
Ebay Black Friday Sale Begins In India!
10 Do's And Don'ts In Big Data Technology
Now You Can Control Your Online Identity Yourself Very Soon, Courtesy Indie Hosters!
10 Best Sites To Find Remote Jobs For Web Developers And Programmers
Dell PowerEdge FX: Next-Generation Converged Architecture Bridges Gap From Traditional To New IT
97 Per Cent Android And iOS Apps Have Been Hacked!
 
   

Overall

Features
10 Do's And Don'ts In Big Data Technology
Consider these ten do's and don'ts when you experiment with Big Data technologies in business strategy....
8 Helpful GNOME Shell Extensions For Linux Users
As there are more than one excellent options and it's hard to choose one, know the best eight and find your suitable for all of them....
6 Best Ways To Build Trust In Your Website Among Visitors And Clients
If you implement certain visual aids, they can convert your website into a trustworthy one....
8 Most Useful Ubuntu Utilities To Make Your Experience Better
Here are eight best utilities or apps to make your Ubuntu experience much and much better....
Learn How To Pentest WPA/WPA2 Networks With Kali Linux
Accessing anyone's Wi-Fi connection without due permission is illegal hacking but it can be used for penetration testing and secure hacking to know th...
Here Is All You Need To Know Before Choosing Between Debian And Ubuntu!
Here we will discuss the basic differences between Debian and Ubuntu, to help you understand which is best suited for your needs....
5 Tips For Developers To Protect Their Mobile Apps From Hacking
Here we have five tips for app developers to let them know how they can protect their apps....
8 Most Interesting PHP Projects For Developers
Experimentation with programming becomes fun if done with PHP. Here are eight most interesting projects which can be implemented with PHP....
10 Best Alternative Browsers For Ubuntu Linux
Here we have compiled a list of ten best alternative browsers for Ubuntu which might impress you....
10 Useful Security Firewall Software For Linux
Here we are giving you a list of ten most popular firewalls which might prove useful for your requirements....
10 Best Video Editing Software For Linux
Here we'll discuss ten most potential video editors available for Linux....
7 Best Graphical Web-Based Network Monitoring Tools For Linux
Graphical and web-based network monitoring tools are necessary for monitoring CPU load, network traffic stats, memory consumption etc....
10 Best Sites To Find Remote Jobs For Web Developers And Programmers
There are some great sites which help you find remote coding jobs. Check them out here....
7 Major Linux Security Distributions – Know Which One Suits You The Most!
Here we will discuss the strengths and weaknesses of all the seven major Linux security distributions....
10 Coolest Facts About Android 5.0 Lollipop!
To make out the most from the new Android, we're bringing you ten coolest tips and tricks for the Android Lollipop....
 
  View All
Dialogue
 
10 Questions That Google Never Asks While Hiring!
Here is a list of 10 questions that Google just banned from their interviews....
For Enjay, Open Source Technology Is A Way Of Life
An entirely open source-based company, Enjay IT Solutions, has built itself a reputation in the OSS domain....
Switching To Tizen Doesn’t Mean We Are Abandoning Android: Samsung
The company has worked to build Tizen up from scratch and has now introduced it to developers and the general public with its latest range of wearable...
Venturing Into The Cloud? Develop A Customised Cloud Strategy First!
Diksha P Gupta speaks to Rushikesh Jadhav, cloud evangelist, ESDS Software Solution Pvt Ltd, on how the cloud has changed the way compan...
HTC Is Strong And There Are No Plans Of Sale Now Or In Future, Says HTC's Senior Director-Marketing
Atithya Amaresh from EFYTimes had an exclusive chat with Sirpa H. Ikola, senior director, Marketing, South Asia, HTC about its devices and its plans w...
   
  View All
Videos
 
First Look: LG Optimus G
The phone sports a high-end display and comes powered by a powerful processor. ...
Create QR-Codes For Free
TEC-IT releases the freeware QR-Code Studio to provide a quick and convenient way of QR code creation for every application scenario....
DoT Secretary Shares Plans For Growth Of Telecom Sector
M.F. Farooqui has recently taken charge as secretary, Department of Telecom....
Hands-On: Sony Xperia Z
Xperia Z is Sony's first entrant model in the big-screen smartphone category. ...
Hands On: Videocon A30 Smartphone
Videocon, the consumer electronics company which is known for its refrigerators, washing machine and air-conditioner has unveiled its Android-based sm...
   
View All
   
 
IFA 2014
 
IFA 2014: LG Launches 34-Inches Curved Monitor
The company is yet to confirm price and availability of the device....
IFA 2014: Intel Launches First Core M Range Of Processors
This range of processors is tailor-made for 2-in-1 devices which include a tablet and a laptop....
MWC 2014: Tablet Lets People Feel Textures On Its Screen
Now feel what you see on your tablet, by way of ultrasonic waves....
MWC 2014: 4K Android Tablet Games To Kill Consoles, iPad
Tablet makers like Samsung want to beat the iPad by making 4K tabs. ...
MWC 2014: This Vodafone Backpack Helps Get Network In Disaster Situations
Two engineers of Vodafone New Zealand displayed the "mini" mobile network by Vodafone substructure in a backpack. ...
MWC 2014: Wilocity Chipset To Bring 'Lightening' Speed To Mobile Phones
Wilocity has developed a WiGig chipset for mobile phones that will bring lightning-fast wireless capability ...
MWC 2014: Samsung Introduces Octacore, Hexacore Chipsets
The Korean giant, Samsung unveiled two new octacore and hexacore chipsets at MWC 2014, in Barcelona. The company previously used Exynos 5 Octa 5410 ch...
   
View All
   
 
Events
 
19th Consumer Electronic Imaging Fair To Be Held On ...

View All
   
   
 
 

home archives contact us advertise with us
           
Magazines Portals Directories Events News Verticals Educational Institute  
Electronics for You
Open Source for You
Electronics Bazaar
electronicsforu.com
efytimes.com
opensourceforu.com
electronicsb2b.com
Electronics Annual Guide
EFY EXPO INDIA
EFY EXPO WEST
ELECTRONICS ROCKS
EFY Awards
OSIDAYS Expo
Electronics
Infotech
Linux & Open Source
Consumer Electronics
Science & Technology
BPO
EFY Techcenter

Educational Kits
Kitsnspares.com  
 
 
© Copyright 2014 EFY Enterprises Pvt. Ltd.
All rights reserved. Reproduction in whole or in part in any form or medium without written permission is prohibited.
Usage of the content from the web site is subject to Terms and Conditions