Tata Communications’ Cisco-certified TelePresence network and managed services provide companies with a secure and easy-to-use facility. Tata Communications’ global network and carrier relationships will allow it to grow Cisco TelePresence interconnections. Tata Communications lowers costs of implementation of its Telepresence Exchange Services for customers by offering managed infrastructure in the network cloud. The Telepresence managed service includes a concierge service that takes care of reservations, scheduling, customer support, monitoring, management, reporting and billing capabilities, making it easy for customers to deploy and manage an effective collaboration tool.
“Tata Communications is committed to offering its worldwide customers innovative, cost-effective and efficient ways to conduct their business,” said Vinod Kumar, president, global data and mobility solutions, Tata Communications. “Through our unique combined public and private room model, we are bringing our customers access to a unique 'in-person' experience to enhance their global real-time collaboration.”
“This new flavour of telepresence is an interesting one. Tata Communications distinguishes itself from other flavours of Telepresence by the hosting element of the proposition, reducing the complexity on site and the cost to manage these applications,” said David Molony, principal analyst, Ovum. “Equipment costs may still prohibitive for some enterprises, but Tata Communications is bringing a different business case to the table by introducing a hosted service, representing a new option for a more affordable managed telepresence solution.”
Shared Rajesh Chainani, vice president, service provider, Cisco, India and SAARC, "Tata Communications has developed a highly innovative service offering that will add considerable value to its business and that of its customers. The Cisco TelePresence solution will help Tata Communications’ clients improve existing business processes, speed time-to-market for developing new products and services, and help scale valuable resources.”
Tata Communications has implemented Cisco TelePresence in several of its offices and that of other Tata Group companies in various geographies. Tata Communications is also making available Cisco TelePresence services at public rooms that businesses can rent on an hourly basis. This offering will not only create a larger network effect of interconnected rooms but also expand the market considerably to small and mid-sized businesses. The first phase of the public rooms are located at the Taj Hotels and in major business centres around the world including Mumbai, Bangalore, New York, Boston and London.
Tata Communications is also collaborating with the Confederation of Indian Industries (CII), to provide Cisco TelePresence services to Indian businesses with four public rooms at CII offices in New Delhi, Chennai, Bengaluru and Hyderabad. |
