According to the company, the new acquisition will enhance the capabilities of Tricom to address the needs of clients whose data cannot be sent offshore.
While PDC will become part of the Tricom group, it will retain its current name and identity for the foreseeable future. Specialising in all aspects pertaining to administrative and management functions, PDC includes data entry, data conversion, imaging, OCR, medical billing, claims processing, printing, mailing, and lock box services, etc.
"The purchase of Pacific Data Centers is another major acquisition and markedly increases business offerings in the non voice BPO sector," said Chetan Kothari, managing director, Tricom India Ltd. "These acquisitions will enable Tricom to enhance the value chain across the verticals by offering a full suite of both onshore and offshore engagement models and widen its market presence. These acquisitions aim to provide a perfect platform to expand our service portfolio in other business domains paving way for earning higher revenues."
"We are very pleased to have become part of the Tricom Group. Their focus on the same line of business and technical and financial support provides a wonderful opportunity for us to strengthen our current operations," added Michelle Burrell, vice president, PDC.
Additionally, Tricom also announced the completion of the acquisition of Godrej Global Solutions Ltd, which specialises in healthcare insurance, form processing, data capture, and data conversion. |