Mumbai's citizens can now visit any of the 250 ePort cafés in the city to access these facilities online. The city's ePort's will function as civic service centres for the MCGM, so citizens need not have a Sify account to avail of these services.
Commenting on this partnership, Naresh Ajwani, president, consumer infrastructure and operations, Sify Technologies Ltd, said, "This partnership is aimed at making the lives of the citizens of greater Mumbai easier with convenient access to online services from a nearby ePort. Sify is the only Internet company in the country to have wide spread reach in terms of number of retail outlets, reliable IT infrastructure and robust backend systems within cities and across the country."
"For the MCGM, access to their services online is available round the clock and all seven days of the week. Citizens do not have to travel to the corporation office, nor do they have to wait in long queues anymore; as these services are accessed widely, the cyber café industry will be perceived to be an enabler of convenient online access to multiple services making the Internet available for all; and business and industry will benefit from increased productivity as staff need no longer take time off to complete such chores," he added.
Citizens need only follow a four-step procedure to access MCGM's services: carry the bill or reference number to the Sify ePort; the café host logs on to the MCGM website at www.mcgm.gov and confirms the bill/name/amount; the café host accepts the money and pays online on behalf of the citizen; and the citizen is given the print out of the receipt.
So citizens need not be familiar with computers or using the Internet to use MCGM's online services. |
